Warranty Terms & Conditions
WDI Technology Co. LTD warrants new EcoFlush systems that are pre-installed in a new ceramic toilet to be free of defects in material and workmanship for a period of three (3) years from the day of purchase. All new EcoFlush systems purchased separately have a 3 year warranty. WDI Technology Co. LTD hereby agrees to replace any part of this product that proves, upon our inspection and within 3 years of date of purchase, to be defective in material or workmanship. We also offer 2-year extended warranty. In the event that parts are proven inadequate, said parts can be replaced at the discretion of WDI Technology Co, LTD. Warranty is for parts only, all labor and transportation or changes incidental to warranty service are to be paid by the purchaser or owner. This warranty is not transferable.
Warranty is based upon the original purchase date by the original purchaser or owner and is non-transferable. A receipt or valid proof of purchase is required to approve warranty claims.THIS IS MANDATORY. New units provided under warranty do not extend the original warranty. New parts provided under warranty or purchased separately do not carry their own warranty. Instead, warranty will be based upon the tank that the spare parts are installed in. The unit has been subjected to proper installation, operation and maintenance as outlined in the installation instructions.
This Warranty is void if the unit is installed and operated subject to water supply line pressure greater than 120 PSI (static) or less than 30 PSI (static), the warranty is void in the event that ANY alterations or modifications have occurred. In addition chlorine based liquid or solid bowl cleaners have been shown to cause damage to plastic parts and should never be used with the EcoFlush system. Any chemical based disinfectants or corrosive household cleaners should never be used to clean the EcoFlush system. Any parts cleaned by corrosive household cleaning products will void the EcoFlush warranty. Please remember that interior tank cleaning is rare and is not the same as cleaning your bowl on a regular basis.
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, FOR DAMAGES RESULTING FROM IMPROPER INSTALLATION, OR FOR DAMAGES CAUSED BY NEGLECT, ABUSE OR ALTERATION. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE IS LIMITED TO A PERIOD OF TEN (10) YEARS FROM DATE OF PURCHASE.
Some states do not allow limitation on the duration of an implied warranty and some states do not allow exclusions or limitations regarding incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may have other rights, which vary from state to state. No person outside of WDI Technology Co. LTD. is authorized to change, add to, or create any warranty obligation other than that set forth herein. Warranty is subject to change only by WDI Technology Co. LTD. at any time and without notice and is required to inform customers of any changes that occur within warranty guidelines. To obtain warranty service contact Customer Service at:
WDI Technology Co. LTD.
3 Musick Irvine, CA 92618
1 (800) 391-9821